Last Updated: August the 7
These general conditions of use and legal information (hereinafter, the General
Conditions) govern the use of and access to the website at www.yachtty.com and the
corresponding mobile application, both of which are the property of Yachtty all for
yachts S.C. (hereinafter, Yachtty) which are made available to website and application
users (hereinafter, the User or Users), with the aforesaid website and app Yachtty
(hereinafter jointly referred to as the Platform).
Pursuant to that set forth in Article 10 of the Information Society Services and
eCommerce Act nº 34/2002, of 11 July 2002, the following is the identification
information pertaining to the owner of the website:
• Company Name: Yachtty all for yachts S.C.
• Registered offices: C/ Joan Dameto, 53 – 2º, 07014, Palma de Mallorca.
• Tax Identification Number (NIF): J16528168
• Email: email@example.com
Yachtty is a Platform in which commercial establishments, with which Yachtty might
have an agreement to offer a series of products and services. The client can acquire
products and services directly from these establishments, with Yachtty acting as an
intermediary. It therefore cannot and does not assume any liability for the quality of the
products or the correct provision of services offered directly by the stores in question.
Yachtty is an “on demand” express shopping Platform. It seeks to put people who need
help with their shopping from associate establishments (hereinafter, Customers).
Throughout these General Conditions of Use we shall refer to both Customers and
Access to the Platform implies knowledge and acceptance of the following General
3. Customers Access and Registration
In order to be a Platform customer, the following requirements must be met:
• Be 18 years of age or older.
• Correctly fill in all obligatory fields on the registration form asking for personal
information such as username, email address, telephone number and credit card
• Accept these Conditions of Use
• Accept the Privacy and Data Protection Policy
• Accept the Cookies Policy
The User guarantees that all information regarding his/her identity and legitimacy
provided to Yachtty on its registration forms and Platform is true, accurate and
complete. The User also agrees to keep all such information up-to-date.
Should the User give any false, inaccurate or incomplete information, or if Yachtty
deems that there are sufficient grounds to doubt its veracity, accuracy or completeness,
Yachtty may deny present or future access and use of the Platform or any of its content
On registering on the User’s Platform, the User shall select a username and password.
Both the username and the password are strictly confidential, personal and nontransferable.
The User agrees to not divulge information relating to their account or make it
accessible to third parties. The User shall be the only liable person in the event that said
data is passed on to third parties, including any declarations made on the Platform, or
any other action undertaken through use of the username and/or password.
Yachtty cannot guarantee the identity of registered Users, and cannot therefore be held
liable for any non-registered third-party use of a User’s identity. Users are obliged to
immediately notify Yachtty of the loss, removal and/or disclosure of their username of
password by email to firstname.lastname@example.org.
To complete registration on the Platform, the User should provide personal information
including username, email address, telephone number, credit card information etc. Once
registration has been duly completed, Users may access their profile, completing and/or
editing it as they deem appropriate.
4. Operation of the purchase and courier services
When a registered Customer User requires help with a purchase, they should access the
website (www.yachtty.com) or the app and request the product and/or service.
The Customer shall provide all the information requested, in as much detail as possible,
regarding the product or service in question. They should also add all such comments as
they deem to be of use in the “Comment” section. The User may also provide Yachttyer
with a photograph in order to identify the order.
If the product and/or service is unavailable, the Yachttyer should call the Customer to
explain to them their options. If the Customer does not accept any of the options
presented by the Yachttyer and is consequently not interested in the alternatives
available to them, they shall be bound by the terms of the Cancellation Policy set forth
in the present General Conditions of Use ( in section eight). If the Customer does not
answer, the Yachttyer should wait 10 minutes before leaving.
Once the purchase has concluded, the Yachttyer shall then deliver the product and/or
service to the Customer. If the purchase involves the delivery of a product, the
Yachttyer shall deliver it to the Customer at the exact place and time indicated by the
In cases where the Customer cannot be found at the agreed location for the aforesaid
delivery, the Yachttyer shall retain the product during 24 hours, or 10 minutes in the
case of perishable goods. The Customer shall assume 100% of the cost of the basic
purchase service as well as the price of a product if this has been acquired or contracted
through Yachttyer, and shall have to pay for another service in order to receive to
undelivered goods. Under no circumstances shall Yachttyer be liable for the
deterioration or expiration of the purchased product in question.
5. Return of products
If the Customer wishes to return a product or make a claim concerning the provision of
a service, this should be directed to Yachtty with the till receipt that Yachtty gave the
customer on delivery of the order. In the event of refunds the purchase amount, Yachtty
shall have the right to decide upon the refund method (cash, credit card, store voucher
In all circumstances, Yachtty shall have the right to determine the reimbursement. In the
event of dispute, the Customer should notify Yachtty via the following email address:
6. Service fees and invoicing
Registration on the Platform is completely free. The Customer only pays for each
service requested via the Platform. By registering on the Platform and providing the
required bank information, the User expressly authorizes Yachtty to bill them for the
corresponding payment for the services they have requested.
The price of each service can be made up of a price that will be fixed by each store
through which Yachtty has a commercial agreement up to the extent that the User buys
a product or service, and a variable percentage depending on the kilometers covered by
the Yachttyer. Yachtty reserves the right to modify its prices depending on the time of
day and/or the distance at which the service is made. Pursuant to these conditions, the
Customer shall have the right to know the fee payable for their service prior to
agreeing thereto and formalizing the payment, except in cases where the User does
not specify the delivery point.
Yachtty reserves the right to modify its prices at any moment. The changes carried out
will have an immediate effect after being published. The User expressly authorizes
Yachtty to email all invoices resulting from the contracted services to the address that
they have provided.
7. Price and validity of the offer
All prices indicated on the Platform include Value Added Tax (VAT or IVA to use the
Spanish abbreviation) and other taxes that may be applicable and, in all circumstances,
are expressed in Euros (€) for EU and US Dollars ($) for the rest of the countries..
The prices applicable for each service shall be published on the Platform and
automatically applied in the process of contracting the final phase thereof. The User
shall recognize that under all circumstances, the economic value of certain products
may vary in real time. The User shall always be notified to this effect. If an invoice is
required, the user should add all relevant tax details into the platform before finishing
For any information regarding the order, the User may contact the customer service at
email@example.com, indicating the order number assigned by the Yachtty Platform in
the subject field.
8. The right of withdrawal and cancellation of orders
The User may cancel without any cost an order as long as Yachtty has not accepted the
Pursuant to the nature of the service offered by Yachtty, the User is aware that once
Yachtty accepts voluntarily an order, the provision of the service is deemed to have
commenced and therefore the User shall have no right to withdraw their request for said
service without any cost.
Therefore, if the User cancels an order that has been done, the Platform will generate
the cost equivalent to cover the cancelation by the User. If Yachtty has also purchased a
product or contracted a service after the User has cancelled an order, Yachtty shall
attempt to recover the sum paid for the product or service. If this is not possible, the
User shall be liable for the payment of this sum, regardless of whether or not Yachtty
has delivered this product or service.
Yachtty has official complaint forms available to the consumer, for the purpose of the
service offered by Yachtty in the following languages: Spanish and English. The
aforementioned complaint forms may be requested by the consumer in the following
email address: firstname.lastname@example.org and the option to access them will be sent
automatically. The consumer must specify in the email the port, the city and country
from which they are making the request.
9. Special purchase service conditions applicable to the Yachtty
marketplace (In future integrations)
Through the Platform, the Customer may acquire a series of products and/or services
offered by the stores through which Yachtty has a commercial agreement (hereinafter,
the Store or Stores). The Customer may select a series of options from a drop-down
menu determined by the Stores in which the characteristics and the price are indicated,
as well as, on occasions, a photograph of the product or service in question.
Through the free space text, the User manifests his/her willingness to buy certain
products, making Yachtty become a simple representative acting on behalf of the User.
As a consequence of the above-mentioned the User would be the only one responsible,
and who, in such case, would assume any incidence released from the nature of the
products requested (I.e. civil responsibility, sanction, penalties…).
Once the Customer has selected one of the options, they may complete the order using
the free text field to add more detailed information or instructions for the Yachttyer
carrying out each order.
The Customer is aware of and accepts that the descriptions and, if applicable, the
photographs of the products and/or services offered on the Platform shall be made based
on the information and documentation provided by the Stores. Yachtty can therefore
offer no guarantees against possible inaccuracies in these descriptions and/or
The customer also accepts that all Yachtty marketplace products are subject to their
availability and therefore assume the possibility that, during the realization of the order,
the product and/or service may not be available at the store. Furthermore, the price of
the product may vary slightly due to changes at the point of sale. Yachtty reserves the
right to proceed with the purchase where there are price variations of up to 30%. If 30%
is exceeded, Yachttyer shall contact the Customer in order to inform them of the
Once Yachttyer has acquired the product and/or service from the Store, the receipt for
said product and/or service shall be delivered to the Customer. If the order involves the
delivery of a product, the Yachttyer shall deliver it to the Customer at the exact place
and time indicated by the latter party. If the Customer cannot be found at the agreed
location for the aforesaid delivery, the Yachttyer shall retain the product for 24 hours, or
10 minutes in the case of perishable goods. The Yachttyer shall not be liable for the
deterioration or expiration of the purchased product in question.
Yachtty reserves the right to withdraw any product from their marketplace as well as
modify the content of their list at any moment, without any liability attributable thereto.
9.1 Same day deliveries
Yachtty shall provide the Customer with a delivery service for the products acquired in
the marketplace in some ports and cities. The order can be made if the following
conditions are met at the moment of payment of the order:
• The service is available for the time of day chosen.
• The goods to be delivered can be found in one of the cities and ports in which Yachtty
• The delivery location should be in one of the cities and ports in which Yachtty operates.
9.2Pricing and method of payment
The price of the product and/or service shall be that offered by the Store on the
Platform. However, the Customer assumes that in all circumstances, the price of certain
products may vary in real time. The Customer shall always be notified of the final cost
prior to payment.
Similarly, during the payment gateway, the Customer shall be informed of the final
price and the approximate delivery time, in accordance with the Yachtty service
conditions set out above.
The customer shall make payment using the credit card that Yachtty has on record as
the method of payment associated with their account. The credit card payment may
represent an extra cost for the Customer due bank commissions.
9.3 Right of withdrawal
The non-perishable products exclusively acquired through the Yachtty marketplace
service, are subject the Customer’s right of withdrawal within a maximum of 14
calendar days from the date of reception of the product.
In order to exercise this right, the Customer should directly contact the Store from
which the product and/or service was acquired through the Platform, notifying it of their
decision and the order reference number supplied by the Platform, as well as providing
the till receipt or the invoice.
The Store shall notify the Customer how to proceed with the return of the product in
question. The cost of returning the goods when exercising one’s right of withdrawal
shall be borne by the Customer.
The Store shall only accept products returned in exactly the same condition as received
by the customer. The Store shall not accept any return of products that have been used
or which have suffered any damage. Yachtty will not accept any products which have
been personalized by the Customer, or which are not suitable for return for health or
9.4 Return of non- perishable defective products
In the event that a product needs to be returned due to it not working correctly or a
manufacturing defect, the Customer should notify the Store directly through the
Platform, indicating the product defect in question within the time established by the
store in question. The Store shall notify the Customer how to proceed with the return of
the defective product.
10. Purchase of alcoholic drinks
Users purchasing alcoholic drinks through this platform must be 18 years of age or over.
On placing an order that includes alcoholic drinks, the User shall confirm that they are
at least 18 years of age. Yachtty reserves the right to refuse to deliver alcohol to any
person who cannot prove that they are at least 18 years of age.
Yachtty policy on restricted materials
The following is a non-exhaustive list of restricted materials and materials subject to
Alcohol and tobacco Deliveries of alcohol and tobacco may be restricted or subject
to limitations in some marketplaces.
Animals and controlled
Animal parts and fluids, prohibited seeds, poisonous or
nuisance plants, other controlled plants and organisms
threatened with extinction or whose trade is similarly
controlled by law, including derivatives thereof.
Child pornography Pornographic material involving minors or which may be
perceived as erotic paedophilia.
Copyright software and
Unauthorized copies of books, music, films and other
protected or licensed materials, including copies lacking
appropriate attribution. Unauthorized copies of software,
video games and other protected or licensed materials,
including OEM and other products which activate unwanted
Replicas and imitations of designer products and other goods,
celebrity objects which normally require authentication, fake
autographs, forged currency, stamps and tickets and other such
Devices used to bypass
Modems, chips and other devices used to disable protective
measures such as those found in digital devices, including
those used to unlock iPhones.
Drugs Controlled substances, narcotics, illegal drugs and drug
accessories, including psychoactive substances and plant
drugs such as hallucinogenic mushrooms as well as any
material promoting their use. Legal substances, such as plants
and herbs, in any form that suggest their ingestion, inhalation,
extraction or any other use that may result in the same use as
an illegal drug, substance or component, or which may have
unproven health benefits.
Gambling Lottery tickets, bets, membership applications for online
betting sites and all related content. The promotion of physical
casinos is allowed.
Hacking and cracking
Manuals, guides, information and equipment that is in breach
of the law and which facilitate fraudulent access to software,
servers, websites and other protected property.
Human body parts Organs or other body parts, bodily fluids, stem cells, embryos.
Stolen or illegal goods Materials, products or information that advertises illegal goods
or facilitates illegal acts. Goods which the seller does own or
for which they do not have the right of sale. Goods produced
in infringement of the rights of third parties. Goods which
violate import, export or labeling restrictions. Motor vehicles
subject to transfer restrictions: You (Yachtty user) are the sole
person responsible for fully verifying that these objects are
authentic and legal.
Devices which seek to obtain a free satellite signal, illegal
products used to modify mobile telephones and other
Offensive goods Literature and other material and products which:
• Defame a person or group of people on the basis of
their race, ethnicity and nationality of origin, religion,
sex or other factor.
• Defame a person or group of people who are protected
by law in supposed cases of defamation (such as, for
example, the royal family in certain jurisdictions).
• Glorify violence or incite others to commit violent
• Promote hatred or intolerance.
• Promote or support the membership of terrorist groups
and other illegal organisations.
• Contravene public morality.
Offensive goods, crime Photos or objects from crime scenes, such as personal
belongings, or objects associated with criminals or criminal
Precious materials The sale of loose precious stones or other valuable rare
items and artefacts
Material covered by the 1970 UNESCO Convention on the
Means of Prohibiting and Preventing the Illicit Import, Export
and Transfer of Ownership of Cultural Property or other goods
whose sale, export or transfer are protected by law. Artefacts.
Cave formation (stalactites and stalagmites).
Pyrotechnic devices and
Pyrotechnic articles and related products in markets in which
their delivery is regulated, as well as substances such as
gasoline and propane.
Traffic devices Radar devices, license plate covers, illegal changers of traffic
devices and related products.
Arms Firearms, munitions and other objects, including but not
limited to guns, camouflage and undetectable knives, martial
arts weapons, silencers, munitions and arms magazines.
Currencies Foreign exchange or currencies secured against precious
Primary and secondary
schools and use by
Yachtty reserves the right to refuse orders from minors. It also
reserves the right to refuse orders from locations close to
primary and secondary schools.
Improper use of the
platform and abuse
We will not tolerate the use of abusive language or behaviour
toward our company or independent workers.
Yachtty may gather, use and share data regarding location, including real-time
geographic location from the User’s computer or mobile device, only if the User has
authorized it previously. This location data can be gathered and used by Yachtty to
show the location of the origin of an order and/or the location of the destination .Users
therefore give their express consent that their geo-location data may be shared with
other Users and Suppliers in order to ensure the success of the order at any moment.
The Users will opt to disable their geo-location service in their devices according to
12. User obligations
Users are fully liable for access to and the correct use of their profile and other Platform
content, subject to current legislation, either international, as well as principles of good
faith, ethics, customs and public order. Specifically, the user hereby agrees to observe
these General Conditions of Use.
Users should refrain from using their profile and other Platform content for illicit ends
or for purposes which damage the rights and interests of third parties, or which may
cause damage to, disable, deteriorate or otherwise have a detrimental effect on the
Platform, its content and its services. It is similarly prohibited to impede the normal use
or enjoyment of the Platform by other Users.
Yachtty disclaims editorial responsibility for, and expressly declares that it does not
identify with any of the opinions that Users may post on its Platform, the consequences
of which are the sole responsibility of the User making said post.
Those Users that fail to comply with these obligations shall be liable for any resulting
claim for damages. Under no circumstances shall Yachtty be held responsible for any
consequence, damage or detriment arising from the illegal access or use by third parties.
In general and including but not limited to the following, Users agree to:
• Not alter or modify, either wholly or partially, the Platform, bypassing, deactivating or
manipulating any function or service thereon
• Not infringe any industrial and intellectual property rights or personal data protection
• Not use the Platform to slander, defame, intimidate or harass other users, or damage
their image. Not access the email accounts of other Users
• Not upload computer viruses, corrupted files or any other programme that may cause
damage or alteration to Yachtty or third-party content and systems
• Not send out mass emails to large numbers of people, nor pass on email addresses to
third parties without consent
• Not advertise goods or services without the prior consent of Yachtty
A User may report another User where he or she deems that the General Conditions of
Use are being violated. All Users may also inform Yachtty of any abuse or infringement
of these conditions, via email to email@example.com. Yachtty will check this report as
soon as possible and adopt the measures it deems appropriate, reserving the right to
withdraw and/or suspend any Platform User for the breach of these General Conditions
of Use. Yachtty also reserves the right to delete and/or suspend any message with illegal
or offensive content, without needing to give prior warning or any subsequent
13. Cancellation of User’s registration
The User may cancel their registration by sending an email to this effect to
14. Yachtty’s responsibility
The User is responsible for having the services and equipment needed to use the internet
and access the Platform. In the event of any incident or difficulty when accessing the
Platform, the User should notify Yachtty by email to firstname.lastname@example.org, which will
analyze the incident and advise the User on how best to solve the problem as quickly as
Yachtty does not control, nor is it liable for the content that Users post on the Platform,
with these persons having sole responsibility for the legal appropriateness of said
Yachtty shall not be liable for any interruption to service, connection errors, service un
availability or deficiency in terms of internet access, nor for any interruptions to the
internet network or for any other reason beyond its control.
Yachtty shall not be held responsible for any security errors which may arise, nor for
any damage to the User’s computer systems (hardware or software) or to files and
documents stored therein, as a consequence of:
• The presence of a virus on the computer system or mobile device that the User utilizes
in order to connect to Platform services and content
• Browser malfunction
• The use of versions thereof that have not been duly updated
15. Responsibility for content
Yachtty is under no obligation to control or not control the usage that the User makes of
the Platform. Subsequently it cannot guarantee that Users utilize Platform pursuant to
these General Conditions of Use, nor that said usage is diligent and/or prudent.
Similarly, Yachtty is under no obligation to verify or not verify the identity of the User,
nor the veracity, applicability, comprehensiveness and/or authenticity of the information
that they provide.
Yachtty declines all responsibility for damages of any kind due to the illicit use of the
Platform by Users or any use which may be the result of a lack veracity, applicability,
comprehensiveness and/or authenticity of the information that Users give to other Users
regarding themselves and, in particular, although not exclusively, for any damages
which may result from the impersonation of a third party by a User in any kind of
communication made through the Platform.
Notwithstanding the foregoing, Yachtty reserves the right to totally or partially limit
access to the Platform to certain Users, as well as to cancel, suspend, block or eliminate
certain content, through the use of technological device designed for this purpose, if it is
aware that the activity or stored information is illicit or infringes upon the rights of third
parties. To this end, Yachtty may establish the filters required to prevent illicit or
harmful content being uploaded onto the network. The provision by Users of content
through the Platform shall represent an assignment to Yachtty of all rights of
exploitation of the content made available on the Platform.
16. No-guarantee clause applicable to orders and payments
Yachtty offers no guarantee regarding the authenticity, exactitude, newness, reliability,
legality or the non-infringement of third-party rights by other third-party. Users
therefore declare that they understand that Yachtty is an independent company that puts
Customers and Providers in contact with each other, and does not assume any liability
for the information provided by them or for any damages arising from these General
Conditions of Use. Yachtty shall therefore not be held responsible for the availability of
Providers, nor for their due and satisfactory fulfillment of the orders do they undertake.
As members of the Platform, Users accept that any legal liability they may claim as a
consequence of the actions or omissions of other Platform Users or third parties shall be
limited to these Users or third parties, and shall not result in any action taken in this
regard against Yachtty.
17. Updating and modification of the Platform
Yachtty reserves the right to modify these General Conditions of Use, the Privacy
Policy and the Cookies Policy at any time and without giving prior notice. Users should
carefully read these General Conditions of Use before accessing the Platform. In all
circumstances, the acceptance of the General Conditions is an essential first step toward
access to the services and content available on the Yachtty app Platform.
Yachtty also reserves the right at any time and without giving prior notice to update,
modify or delete the information contained on its Platform in terms of its set-up,
presentation and conditions of access, without assuming any liability as a result.
Yachtty does not guarantee that there will be no interruptions or errors in access to the
Platform and its content, or that it be permanently updated. Nonetheless, Yachtty shall
do all that is necessary to rectify errors, re-establish communication and update content,
on the condition that there are no reasons that make this impossible or difficult to
execute, as soon as notification of error, disconnection or the need for content update is
18. Intellectual property
Yachtty is the owner or license holder of all intellectual and industrial property rights
included on the Platform, as well as the content accessible thereon. The Platform’s
intellectual property rights, as well as all text, images, graphic design, browser structure,
information and content belong to Yachtty. Yachtty shall have the exclusive right to
exploit these rights in any way, especially, the rights of reproduction, distribution,
public communication and transformation, pursuant to Spanish intellectual and
industrial property law.
The authorization given to the User for access to the Platform does not imply a total or
partial waiver, transfer, license or assignment of intellectual and industrial property
rights by Yachtty. Yachtty Platform content may not be deleted, bypassed or
manipulated in any form. It is also prohibited to modify, copy, reuse, exploit, reproduce,
publically communicate, make second and subsequent publications, upload files, email,
transfer, use, treat or distribute in any way all or part of the content included on the
Yachtty Platform for public or commercial purposes without Yachtty’s express written
authorization and, if applicable, the owner of the corresponding rights.
The User who shares any type of content via the Platform declares that they have the
necessary rights to do so, with Yachtty waiving any liability regarding the content or
legality of the information offered. The provision of content by Users via the Platform
represents the assignment of the right to exploit intellectual and industrial property
derived from said content to Yachtty, free of charge and to the maximum extent
permissible by law.
18.1 Independence of the Clauses
If any clause comprising these General Conditions is deemed null and void, it shall not
be considered effective. Such a declaration of invalidity shall have no bearing on the
rest of the Contract, which will continue to be applicable to and binding on the Parties
19. Applicable Law
The relationship between YACHTTY and the User shall be governed by and construed
in accordance with the General Conditions, with the interpretation, validity and
execution thereof pursuant to Spanish law. Any dispute arising out of or in relation to
these Conditions of Use shall be subject to the jurisdiction of the Courts of law of Palma
de Mallorca, except if the User requests it to be subject to the Courts of law of his/her
place of residence.
20. Out-of-court dispute resolution
Pursuant to that established in Article 14 of EU Regulation 524/2013, Yachtty informs
all concerned that the European Commission has established a platform for the out-ofcourt
resolution disputes regarding contractual obligations arising from sales contracts
and the provision of services between consumers residing in the European Union and
traders also operating therein. The Customer may access this platform through the
following link: http://ec.europa.eu/consumers/odr/.
Privacy and Data Protection Policy
Last Updated: August 7
Pursuant to current personal Data Protection law, Yachtty all for yachts, S.C., hereinafter,
YACHTTY, informs Users of its online Platform of the company’s Privacy and Data Protection
Policy which it applies to the treatment of the personal data that the User voluntarily provides to
access the website at www.Yachtty.com and to the corresponding mobile application.
By providing YACHTTY with their personal information via the electronic forms on the
company website or app, the User expressly gives their consent to YACHTTY to handle this
data under the terms set forth in this clause of the Confidentiality and Data Protection Policy
and for the purposes hereafter expressed.
Before registering into YACHTTY, Users should read this Privacy and Data Protection Policy.
By clicking the button “Sign up”, Users manifest that they have read and that expressly consent
the present Privacy and Data Protection Policy.
On registering, the User will be required to provide certain information in order to create their
profile. Customers should provide the following information: username, email address,
telephone number and credit card details (As guaranty of payment). When authorized by Users,
YACHTTY shall gather data related to their location, including their geographical location in
real time via the Users’ computer or mobile device.
Once registration has been completed, all Users may access their profile and add or edit the
information, as they deem appropriate. The User may access the Platform and create an account
through their Facebook or LinkedIn profile. The information and data provided by the User
shall be permanently available in their User Account and may be modified via the Edit profile
The User agrees to enter real and accurate information. The User shall be solely responsible for
any damages which YACHTTY or third parties may suffer because of a lack of veracity,
inaccuracy, applicability, or authenticity of the information provided.
The information gathered by YACHTTY shall only be used for the purpose defined in the
General Conditions of Use of the website which can be seen here.
• Applicable legislation to Users Personal Data (Personal Data Protection)
• Who is responsible of the Users Data?
• What is the legitimacy for the treatment of Data?
• What personal information about Users does YACHTTY gather?
• Why YACHTTY collects information about Users?
• Does YACHTTY share the information it receives?
• What rights do Users have?
• How do we protect personal data from Users?
• What about Cookies?
• Notifications and modifications
• Applicable legislation to Users Personal Data (Personal Data
As part of its commitment to comply with the current legislation concerning data protection at
all times, and specifically with Organic Law 15/1999, of 13 December 1999, on the Protection
of Personal Data; Royal Decree 1720/2007 of 21 December 2007 implementing Organic Law
15/1999; General Data Protection Regulation (Regulation EU 2016/679); and all other
applicable legislation. Pursuant to Article 5 of the aforesaid Organic Law 15/1999, of 13
December 1999, on the Protection of Personal Data, Users are hereby notified that personal
information supplied to the website shall be subject to automatic treatment and become part of
electronic files belonging to YACHTTY, under the responsibility of YACHTTY, a company
duly included in the General Register of the Spanish Agency for Data Protection, for the
purposes set forth on the website: management of the Users registered in the YACHTTY
Basic Information about Data Protection
Identity Yachtty all for yachts, S.C.- CIF: J16528168
Purpose Management and provision of requested
Legitimacy User Registry and Use of the Platform
Rights Access, rectify and delete the data, as well as
other rights, as explained in the additional
Additional Information The additional and detailed information on
Data protection can be consulted in the
uses in the treatment of the data of the Users registered in its Platform.
• Who is responsible of the Users Data?
All personal information that is provided or collected by www.yachtty.com and the app will be
mainly treated by the company Yachtty all for yachts, S.C., which is the responsible of the
treatment. The Company has its registered office at C / Joan Dameto, 53 – 2º 07014, Palma de
Responsible for the treatment of Personal Data
Identity Yachtty all for yachts, S.C.- CIF: J16528168
Postal Address C/ Joan Dameto 53, 2º 07014, Palma de
Mallorca – Spain.
Telephone (+34) 667432351
Email Address email@example.com
• What is the legitimacy for the treatment of Data?
The legal basis for processing the data of the Users is the execution of the User Registry in the
YACHTTY Platform and the subsequent use that the User may make of it.
• What personal information about customers does YACHTTY gather?
The YACHTTY Platform (which includes the Website and the “App”) is used by both the Users
and the Suppliers. The Suppliers group includes the Independent Professionals that collaborate
with YACHTTY and the stores with whom YACHTTY maintains a commercial agreement
(“Partners”). The information YACHTTY receives from its Users is collected as shown below.
a) Information that the User facilitates to YACHTTY directly
YACHTTY collects and keeps some information that the User introduces in the YACHTTY
Platform or that the User itself facilitates to YACHTTY in any other way:
• Registration data: the information the User provides YACHTTY when creating an account in
the YACHTTY Platform. That is, the username and the email address.
• Data from the User Profile: the information Users add in the Platform in order to use the
services provided by YACHTTY. That is, the mobile phone and the credit card details of the
User. The User can see and edit the personal data of their profile at any time they wish.
• Data from the User Account: information of the orders made by the User, as well as, the
evaluations and/or comments that the User makes about his/her orders.
• Additional information that the User wants to share: information that the User provides to
YACHTTY with other purposes. For example, the billing address, in case the User requests to
b) Information that the User facilitates to YACHTTY indirectly
– Data from usage: YACHTTY collects usage data about the User whenever he/she
interacts with the YACHTTY services.
– Application and device data: YACHTTY collects data from the device and application
the User uses to access the services of YACHTTY. These are:
• The IP address that the User uses to connect to the Internet with his/her computer or mobile.
• Information about the User computer or mobile, such as his/her Internet connection, browser
type, version and operating system, and device type.
• The full click stream of Uniform Resource Locators (URLs), including date and time.
• The cookie number of the User, see Cookies Policy.
• The browsing history and user preferences.
– Source data: if the User arrives at a YACHTTY website from an external source (such as a
link on another website or in an email), YACHTTY records information about the source that
referred the User to YACHTTY.
– Data derived from “cookies”: YACHTTY uses its own and Third -Party Cookies to
facilitate the navigation of its Users and for statistical purposes (see Cookies Policy).
– Information from external parties: YACHTTY may collect User personal information or
data from third parties if the User gives permission to those third parties to share such
information with us. For example, in the event that the user creates an account through
Facebook or LinkedIn, Facebook or LinkedIn could provide us with personal data of said User
in the event that he had them in his Facebook or LinkedIn profile (name, gender, age …).
– Geolocation Data: in case Users authorize it, YACHTTY will collect data related to its
location, including the real time geographical location of the user’s computer or mobile device.
• Why YACHTTY collects information about Users?
1.- YACHTTY uses the information that collects from the User to perform the services
requested through the YACHTTY Account, according to the mechanism described in the Terms
2.- YACHTTY also uses the information to investigate and to analyze how to improve the
3.- YACHTTY may use the User information for internal purposes designed to keep the
services secure and operational (i.e. testing purposes, to prevent abusive activity like phishing or
fraud and troubleshooting).
4.- YACHTTY internally performs statistical and other analysis on information that collects to
analyze and measure user behavior and trends and to understand how people use the services.
5.- YACHTTY may use the personal data provided by the User to make communications via
email and/or send SMS and/or Whatsapp to the User about the operative of the service.
YACHTTY will send messages to the User’s mobile phone with information regarding the
status of the requested order, and once it has finished, YACHTTY will send a summary / receipt
of the order including the price of the order to the User’s email. By registering on the Platform,
YACHTTY to make both communications.
6.- With the consent of the User, YACHTTY may send promotional messages and / or offers
regarding the service offered to the Users’ e-mail. If a YACHTTY User does not wish to receive
such information and/or commercial communications may at any time opt for the option to
“unsubscribe” in the e-mail, and consequently, YACHTTY will immediately cease sending the
7.- As described previously, if you connect your YACHTTY Account with your account on a
Social Media or third party platform, YACHTTY may use the information that the User make
available through the applicable Social Media or third party platform and that the applicable
Social Media or third party platform has made available to YACHTTY, in accordance with the
privacy or other settings that are applicable to your Social Media or third party platform
8.- The Service is based over the World. Nevertheless, YACHTTY User data is stored on
servers located in Ireland. YACHTTY states that these servers comply with the applicable
legislation on Data Protection and with the commitments set out in the present Data Privacy
9. As described in the next section, Users Data is not disclosed to any third party except (i) for
providing the services Users request, if it is strictly necessary, in case YACHTTY collaborates
with third parties, (ii) when YACHTTY obtains express consent and permission from the User
(iii) when it is required by a competent authority in the exercise of its duties (for example in
order to investigate, prevent, or take action regarding illegal activities), or (iv) as otherwise
required by law.
10.- If ownership of YACHTTY changes or all or substantially all YACHTTY’s business assets
are acquired by a third party, the Users expressly consent to YACHTTY transferring the Users
information to the new owner or successor entity so that YACHTTY can continue providing the
services requested. YACHTTY states that it will notify the Spanish Agency for Data Protection
of such transfer if the above situations occur.
11. – YACHTTY does not use the Users Data other than as described in the present Privacy
– How long will YACHTTY keep the data?
The personal data provided will be kept as long as the User does not request its suppression for
a period of 24 months since his/her last interaction with the Platform.
• Does YACHTTY share the information it receives?
As indicated in the previous section, the personal data that YACHTTY collects will be
In order to achieve this objective and the excellence in the provision of the service, YACHTTY
will share certain personal data of the User with:
– Third- Party service providers: YACHTTY providers, who execute orders, send packages, and
/ or carry out the delivery services will have access to the personal information of the Users that
is required to perform their functions, but they won’t be able to use it for other purposes. These
applicable legislation in the matter of Data Protection.
– Providers with whom YACHTTY maintains a commercial agreement: through its website and
mobile application, Yachtty can be used to make direct purchases of products and/or services
from stores which have an agreement with Yachtty. In such cases, the User’s email and postal
addresses and contact information will be shared with the store for the sole purpose of
facilitating the transaction.
The User may also receive emails from Yachtty and/or the store to confirm the order, arrange a
return or ask for the User’s opinion of the transaction. Stores will never receive nor be
authorized to request credit card information pertaining to Yachtty Users. All information
provided to stores outside Yachtty’s control shall not be covered by this Confidentiality Policy.
– YACHTTY guarantees that all commercial technical partners, providers, and relevant third
parties are bound by contractually binding promises to process information those YACHTTY
– Security Companies: YACHTTY may disclose personal information and account data of its
customers when it is believed that disclosure is necessary for compliance with the law, to
its users or third parties. This includes, therefore, the exchange of information with other
societies and organizations for the protection against fraud and the reduction of credit risk.
– YACHTTY may share information with law enforcement agencies and / or third parties
regarding requirements of information related to criminal investigations and alleged illegal
– The subsidiaries of Yachtty all for yachts, S.C.: YACHTTY may transfer certain personal data
of the Users to its subsidiaries for internal administrative purposes, which include the
processing of personal data of customers.
– With the User consent: apart from what abovementioned, YACHTTY will inform the
User in case some information about the User is shared with YACHTTY’s commercial partners
with a different purpose of the ones expressed in the present document. The information will be
given to the User in order to give him/her chance to oppose to the share of information.
None of the above data communications will include selling, renting, sharing or otherwise
disclosing personal customer information for commercial purposes in a manner contrary to the
• What rights do Users have?
– What information can access the Users?
YACHTTY gives the User access to a large amount of information about his/her account and
his/ her orders at www.yachtty.com and the app so that he/she can see, and in certain cases,
update that information.
All Users may access their profile and add or edit the information, as they deem appropriate.
The User may access the Platform and create an account through their Facebook or LinkedIn
profile. The information and data provided by the User shall be permanently available in their
User Account and may be modified via the Edit profile option.
– What options do Users have?
The User may exercise their rights to access, rectification, cancellation or opposition. The
exercising of these rights is strictly personal and thus the affected party will be required to
accredit their identity. The exercising of these rights should be undertaken by the owner of the
data, indicating their address and providing a copy of their National Identity card, passport or
other such supporting document, contacting YACHTTY by email to firstname.lastname@example.org.
As indicated above, if the User wishes to stop receiving emails from YACHTTY, the User can
adjust their subscription options in the email tray and press the “Cancel Subscription” button.
In addition, Users may choose that YACHTTY does not know its geolocation. Most mobile
devices give its Users the ability to disable location services. Most likely, this possibility is
found in the configuration menu of the device. If Users have questions about how to disable the
location services of their device, YACHTTY recommends to the Users that they contact the
manufacturer or their mobile service provider.
• How do we protect personal data from Users?
YACHTTY has adopted all necessary measures to ensure the required level of security, based
on the nature of the personal data and the circumstances of its treatment, in order to prevent, as
far as possible and where so permitted by current technology, its alteration, loss, treatment or
unauthorized access. The personal information supplied to YACHTTY will not be ceded to any
third party without the prior authorization of the owner of said data.
• What about Cookies?
This website uses its own and third-party cookies in order to facilitate the browsing experience.
• Notifications and modifications
As stated before, all users may exercise their rights to access, rectification, cancellation or
opposition to the treatment of their personal data. Users can exercise these rights or ask about
Use change accordingly. Unless stated otherwise by the Users, YACHTTY could send Users
notifications related to important changes and modifications of those documents via email.
Nevertheless, YACHTTY will never materially change its policies and security practices to
make them less protective of customer information collected in the past without the previous
consent of the affected customers.
In case of discrepancy between the translated versions and the Spanish version of this text, the
latter will prevail.